JACKSON — Clinics at the University of Mississippi Medical Center reopened today and resumed normal operations and appointment schedules following a cyberattack that disrupted network systems last month.
The medical center announced that all clinics are back to regular hours as of Monday and will begin rescheduling patient appointments that were canceled after the Feb. 19 attack. Officials said clinics will operate extended hours and additional days in the coming weeks to accommodate as many impacted patients as possible.
“It will take some time to fully recover and to investigate this criminal attack on our network systems. This was not just an attack on UMMC; it was also an attack on our patients, students, faculty and staff,” said Dr. LouAnn Woodward, vice chancellor for health affairs. “Thank you to our patients and their families for their patience as we worked diligently to restore access to the services that they need.”
Patients regained access to their MyChart accounts over the weekend as the electronic health record system came back online Saturday. With phone lines and internet service restored, UMMC has also resumed regular patient call center operations.
The UMMC Triage Line will remain open for a few days this week before calls are transitioned back to the staffed call center. Patients with time-sensitive medical needs can contact the triage line at 601-815-0000.
Hospital officials said recovery efforts are ongoing as they continue investigating the cyberattack and working to fully restore all systems.
